Green Key Criteria — Hotels & Hostels
International Criteria + Malaysia Guidance Notes (BM/EN)
What’s covered
Hotels and hostels are assessed across all Green Key requirement areas:
- Energy efficiency and management
- Water conservation
- Waste reduction and management
- Responsible chemical use and storage
- Biodiversity and outdoor preservation
- Community and social responsibility
Audit cadence
- Year 1: On-site audit
- Year 2: On-site audit
- Year 3 onward: On-site every 3rd year, desk-based audits in between
Evidence expectations
To demonstrate compliance, establishments typically provide:
- Environmental policies & objectives
- Standard operating procedures
- Monthly resource logs
- Energy & water metering data
- Staff training records
- CAPA reports for continuous improvement
FAQ
Yes, if documentation aligns with Green Key criteria and can be verified during audits.
No. Green Key practices maintain comfort levels while improving resource efficiency.
Yes, provided they operate paid accommodation services and meet hospitality criteria.
Yes, shared spaces such as kitchens and bathrooms must show evidence of responsible operation.
