Green-Key

Mexico: Inspiring New Practices in Green Key Certified Hotels

Good practices are thriving in Mexico’s hospitality sector. Six Green Key certified hotels are leading by example, showing that sustainability can take many different forms.  Resource Management: Measurable Progress  At Gamma Tijuana Hotel, high water consumption was identified as a priority. The installation of flow restrictors and the repair of underground leaks produced concrete results. After sustained efforts, water flow was reduced to 3 litres per minute in guestrooms and 5 litres per minute in staff showers. In 2023, water use stood at 402 litres per guest; by 2025, this had dropped to 239 litres per guest.  Grand Fiesta Americana Hotel implemented a programme to strengthen energy-saving measures. Daily inspections of electrical and gas equipment, the installation of motion detectors and automatic switches, and the renewal of older systems all contributed to measurable savings: a 6% reduction in electricity use and an 8% reduction in gas consumption.  Both hotels have achieved significant results and remain committed to advancing their sustainability work.    Circular Economy: Practical Solutions from the Garden  At One Ciudad de México Periférico Sur Hotel, a compact aromatic garden was created to supply the kitchen. Despite limited space, the team designed an efficient  layout and now grows parsley, thyme and other herbs, ensuring a steady supply and adding freshness to their dishes.  W Punta de Mita Hotel also focused on its gardens, developing organic fruit and vegetable production for the restaurant. By avoiding pesticides and synthetic chemicals, the hotel produces seasonal food on site. Kitchen waste is also used as compost, supporting a closed-loop system.    The Power of Waste: Reuse and Recycling  At Novotel Monterrey Valle, liquid soap dispensers were replaced with bar soap. The new bars were created using surplus tea, which would otherwise have gone to waste. Guests at Gold level and above now enjoy a complete “tea experience”, from cup to handwash. This creative solution reduces waste while enhancing the guest experience.  At Hotel Thompson Zihuatanejo, staff training and the creation of a “green brigade” laid the foundations for better waste management. Clearer signage on bins and the introduction of new collection tools supported the programme and made participation easier for both staff and guests.    A Shared Commitment  These examples demonstrate how good practices can be developed in many different forms, each with a tangible impact on environmental performance.  Green Key International warmly thanks Gamma Tijuana Hotel, Grand Fiesta Americana Hotel, One Ciudad de México Periférico Sur Hotel, W Punta de Mita Hotel, Novotel Monterrey Valle, and Hotel Thompson Zihuatanejo for sharing their initiatives. Special thanks also go to Green Key Mexico for their ongoing work and for supporting the expansion of certifications across the country.   Would you like to share a Good Practice from your hotel? Please fill out the form, we will be more than happy to read it, share it and inspire the network

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News from our partners: Rethinking Plastic Waste with Diversey

From Guest Experience to Lasting Impact Across the hospitality industry, plastic pollution has become one of the biggest sustainability challenges, and hotels are on the frontline. Hotels, being hubs of comfort and service, are also at the forefront of this issue. From single-use toiletry bottles and disposable packaging to the less visible plastic waste guests bring in, such as water bottles, takeaway containers, or shopping bags.     What seems small in a single room becomes massive when scaled across an entire property or hotel group 365 days a year. Hoteliers need solutions that reduce plastic waste without compromising service or guest satisfaction.  Green Key International partners with organizations that share its mission of measurable, practical impact. One such partner, Diversey, has taken major steps to rethink how cleaning and hygiene products can reduce plastic waste while maintaining high standards of safety, cleanliness, and guest experience. Together, Green Key & Diversey can accelerate impact and close the gap between intention and implementation because progress requires innovation, collaboration, and knowledge sharing.     Redefining Clean: From Hygiene to Responsibility  Sustainability trends are reshaping how cleaning and hygiene are defined in hospitality. Hotels are no longer judged only by how clean they are, but by how responsibly they clean.  Today’s new standards in hospitality include plastic minimisation, responsible packaging, and the ambition to become plastic neutral. Yet too many cleaning products are still packaged in virgin plastic that is difficult to recycle and nearly impossible to dispose of responsibly.     Reduce, Reuse, Recycle, Rethink  Diversey approaches plastic reduction through four guiding principles Reduce, Reuse, Recycle, and Rethink, turning plastic packaging from a waste challenge into measurable ESG impact.     Optimised for Recycling  Too many plastic items in hotels, including cleaning product packaging available on the market are still made of virgin plastic and are difficult to recycle, making proper disposal a challenge.   To lead the shift to a circular economy, Diversey is reducing virgin plastic use, innovating sustainable packaging, and integrating recycled materials. By the end of 2025, all 5L canisters will have transitioned to Post-Consumer Recycled (PCR) plastic, cutting virgin plastic while maintaining durability, safety, and performance.   Redesigned Housekeeping Range  Diversey redesigned also its Room Care SafePack® pouches into fully recyclable, mono-material packaging that empties completely, leaving no residue and supporting circularity in regions with advanced recycling infrastructure such as Europe By moving away from virgin plastic to fully recyclable pouches, Diversey not only reduces its own environmental footprint but also helps hotels reduce theirs.     With Room Care Plus Pur-Eco, over 75% of daily room cleaning products now carry the EU Ecolabel. Using concentrated formulations and closed dosing systems, hotels can cut packaging waste by up to 98% compared to ready-to-use bottles. Less plastic waste, lower CO₂ emissions, and consistent performance without compromising hygiene or guest satisfaction.  Plastic-Free Personal Care  Guest amenities and handsoap often generate large amounts of unnoticed plastic waste. To address this hidden plastic waste stream, Diversey introduced LESSEAU®, a plastic-free hand hygiene solution made from 99% natural ingredients. Each solid soap bar replaces up to seven 1-liter plastic liquid handwash bottles, reducing both plastic and transport emissions.  Used with a refillable dispenser that turns the bar into rich lather, hotels can maintain the same level of hygiene and guest experience without the use of plastic. Scaling innovations like this across thousands of rooms creates measurable progress toward circular hospitality, where every refill, reuse, and redesign counts.  Take Back and Upcycling Where Needed Most  In many parts of the world, recycling infrastructure is still limited. When there is no suitable recycling facility available for hotels, plastic waste must be treated as residual waste and incinerated the least sustainable option in the waste hierarchy, as it does not contribute to circularity. But every bottle or container discarded is a lost opportunity for circular progress.   To change that, Diversey partnered with Corsair in Thailand to launch a plastic take-back initiative for hotels. Collected waste is diverted from the environment and converted into valuable materials such as Sustainable Aviation Fuel (SAF): — reducing leakage, creating local jobs, and supporting circular progress and enabling hotels to make a tangible contribution to a cleaner future.  Beyond Thailand, we expanded our PlasticShredssm programme, an upcycling initiative. The program transforms used plastic waste into durable materials for infrastructures replacing gravel in village roads, pavements, and even sports courts.  By turning plastic waste into something that strengthens communities, Diversey closes the loop on materials that once caused harm. This is circular hospitality in action combining environmental responsibility with social impact, where every piece of plastic recovered builds both resilience and regeneration. For more information about PlasticShredsSM  or other CSV- programmes, click here.    Diversey reimagined its cleaning solutions to simplify recycling, eliminate plastic where possible, and give waste new purpose where recycling falls short. Because small design changes can spark big change helping hospitality turn sustainability goals into lasting impact for the environment, guests, and local communities.  Disclaimer  This article includes sustainability-related claims based on internal testing, customer case studies, and verified product specifications. All environmental data reflects available figures at the time of publication and assumes typical hotel usage scenarios. Claims regarding recyclability, CO₂ savings, and plastic reductions are based on current market conditions in the regions specified. For full methodology, verification data, or certificate references, please contact Solenis.   

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Green Key and Shilla Hotels begin a sustainability journey across Asia

Green Key International and Shilla Hotels have begun shaping a new partnership that places education, behavioural change and long term sustainability at the centre of hotel management. The company has expressed a strong commitment to developing sustainability practices that are embedded in local culture and local hotel operations.  During recent discussions, Finn Bolding Thomsen, International Director of Green Key International, emphasised that the heart of Green Key is not only in the registration of consumption and reduction of use of resources, but also in education. He explained that any true progress depends on the education of all stakeholders and noted that meaningful change requires awareness, knowledge and a shared sense of responsibility. Daniel Schaffer, CEO of the Foundation for Environmental Education, added that the challenge lies in placing emphasis on behavioural change, education and public awareness. He highlighted that changing minds remains difficult but essential.  Shilla Hotels shares this ambition. The Group aims to develop initiatives that speak to long term commitments and is working towards ambitious sustainability goals, including carbon neutrality by the year 2050 and improvements to existing practices such as reducing plastic wrapping in favour of more efficient and environmentally responsible solutions. Shilla Hotels also plans to strengthen governance through the creation of an ESG Community.  The Company already runs a wide range of projects that support communities and the environment. These include Delicious Jeju, programmes centred on employee welfare, and Unexpected Luck, a Jeju based customer service initiative offering complimentary rooms in the event of travel delays. Their Offline Environmental Activities bring together students and volunteers in environmental projects, while their Shilla Eco Bags, the use of electric vehicles and the transition from plastic to paper bags demonstrate the group’s intention to integrate sustainability into everyday operations.  The collaboration aims to support Shilla Hotels in developing sustainability initiatives that lead to measurable progress and long-term behavioural change. By combining Shilla’s commitment to innovation with Green Key’s expertise in education and responsible operation, both organisations aim to inspire guests, staff and communities across Asia to adopt more sustainable habits.  A special thank you to Daniel Lee Rhi, Marketing Senior Manager, and Jooyoung Lee, Marketing Director, for sharing their insights and choosing Green Key as collaboration partner.  If you wish to learn more about Green Key criteria, certified sites or the certification process, you may visit our homepage or register to one of our Intro Session below Learn more about Green Key Register to an intro session

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Bangladesh welcomes new National Operator as Green Key programme officially launches

Green Key International is pleased to welcome Bangladesh as the newest country to join the global Green Key network, following the official launch of the programme in Dhaka on 29 October 2025. The event also marked the appointment of Probha Aurora as the National Operator for Green Key Bangladesh, establishing a dedicated national framework for supporting and certifying tourism and hospitality establishments that are working to improve the environmental management of their operations.  Hosted at the Dhaka Regency Hotel and Resort and organised by Probha Aurora in collaboration with the Pacific Asia Travel Association (PATA) Bangladesh Chapter, the launch brought together leaders from government, academia and the tourism sector. Their shared focus was to advance internationally recognised sustainability standards across Bangladesh’s hotels, resorts and related businesses.  Finn Bolding Thomsen, International Director of Green Key, attended virtually as Guest of Honour and welcomed Bangladesh to the growing global community. He highlighted the programme’s emphasis on documented compliance and independent verification. He noted that Green Key certification is based on strict environmental criteria that are assessed by external auditors and decision-making bodies. He added that he was pleased to see Bangladesh join the programme and that it was particularly encouraging that the Dhaka Regency Hotel is already progressing towards certification.  Representatives from the Foundation for Environmental Education (FEE), the organisation that manages Green Key globally, also joined online. They highlighted the relevance of responsible tourism across South Asia and commended Bangladesh for aligning with established international standards.  The launch ceremony was inaugurated by Emeritus Professor Dr M A Sattar Mandal, who emphasised that responsible tourism practice is essential to a competitive and resilient hospitality sector. He noted that sound environmental management can strengthen both business performance and visitor experience.  PATA Bangladesh Chairman and Dhaka Regency Executive Director Shahid Hamid FIH chaired the session. He underscored the importance of adopting recognised sustainability certification programmes within the national tourism industry and acknowledged the collaborative effort that led to the introduction of Green Key in Bangladesh.  Speakers throughout the event discussed the opportunities that Green Key certification presents for hotels and tourism establishments. These include improving operational efficiency, strengthening staff engagement and raising awareness among guests. Findings from a feasibility study presented by Mushfiqua Hasan Stuti showed strong readiness within the hospitality sector to adopt Green Key criteria and management practices.  In his closing remarks, Bidhan Chandra Pal, Founder and Managing Director of Probha Aurora and the newly appointed National Operator, expressed his appreciation to national and international partners for their support. He noted that the launch represents the beginning of long-term development for Bangladesh’s tourism sector, providing establishments with clear guidance and independent verification as they work to improve their environmental performance.  With the National Operator now formally established, Green Key Bangladesh is open for applications from hotels, resorts and other eligible establishments. Interested organisations can find further details and begin the process via the official website: https://greenkeybangladesh.org/   Green Key International looks forward to close cooperation with Probha Aurora and all participating institutions as Bangladesh takes this important step in advancing responsible tourism practices nationwide. 

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Green Key partners with Corendon to advance sustainability in the hotel sector

Green Key has entered into a partnership with Corendon as part of the travel company’s growing commitment to responsible tourism and credible certification. Through this collaboration, both organisations aim to support more hotels and accommodations in obtaining recognised sustainability certification, helping the sector make measurable and transparent progress.  Corendon’s Sustainability Manager, Floor Bregman, highlights the importance of certification in driving improvement:  “Although certificates and labels are not the ultimate solution, they remain one of the few ways to make the sustainability performance of our partners comparable and transparent. The certifications Corendon works with are verified independently on an annual or biennial basis. A certified hotel may not make a holiday entirely sustainable, but it represents a meaningful step in the right direction.”  Green Key is proud to be the leading international certification programme for sustainable tourism and hospitality. With around 8,000 certified establishments worldwide, the programme provides hotels with a clear and credible framework to strengthen their sustainability performance and gain recognition for their efforts. Bregman adds:  “Green Key is a relatively well-known and accessible certification, which makes our collaboration with them a logical and valuable development.”  To strengthen this joint effort, Green Key and Corendon will soon launch a series of webinars and training sessions designed to guide hotels through the certification process. These sessions will provide practical support to help properties meet the Green Key criteria and gain recognition for their achievements.  Through this partnership, Green Key and Corendon are working together to encourage higher standards across the hospitality sector. The initiative not only helps hotels reduce their environmental impact and operate more responsibly but also enables travellers to make better-informed choices when selecting their accommodation. 

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Green Key Slovenia Conference Highlights Sustainable Progress in Tourism

The fourth Green Key Slovenia Conference brought together a broad range of stakeholders in sustainable tourism at the Brdo Congress Centre. The event gathered representatives of certified Green Key establishments, experts in tourism and ESG reporting, specialists in sustainable management, public sector representatives, and partner organisations. Through shared experience and expertise, participants continued to co-create responsible tourism in Slovenia.  The conference offered a diverse programme focused on practical approaches to sustainability within the tourism sector. Participants heard examples of Good Practices from Slovenian hotels, campsites, restaurants, and attractions where sustainable solutions have become part of daily operations. Topics included the efficient use of energy and water, the use of materials with a lower environmental impact, and transparent ESG reporting.  Want to read more about Good Practices from all around the globe or submit your own one? Follow this link.   Speakers also highlighted the importance of collaboration with local suppliers and the wider community. Such cooperation strengthens local economies, supports the preservation of cultural and natural heritage, and enhances the authenticity of the visitor experience. The examples presented demonstrated that sustainability adds value by increasing competitiveness, trust, and recognition, while connecting all stakeholders who contribute to the future of Slovenian tourism.  A notable moment of the event was a lecture by Dr Sanela Peresciutti, who reminded attendees that sustainability is not only about caring for the environment, but also about caring for people. She underlined the role of emotional maturity, empathy, and self-awareness in building communities that can sustain both human and environmental wellbeing.  Beyond the exchange of knowledge and best practice, the conference served as an important platform for dialogue, networking, and mutual support. Participants were thrilled; they reaffirmed that open cooperation and the exchange of ideas are essential for achieving meaningful and lasting change.  The event once again emphasised that Green Key represents more than a certificate. It is a shared commitment to responsible practice and collective responsibility within the tourism sector. Through the efforts of Green Key establishments, Slovenia continues to strengthen its reputation as a destination that values sustainability and accountability in tourism development. 

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Hospitality with purpose in the Philippines: the story of Novotel & Ibis Manila Anareta City

A celebrated long-term commitment    Novotel Manila Araneta City and Ibis Styles Manila Araneta City have been recently awarded the Green Key certification, recognising their commitment to responsible hospitality.  “At Novotel and ibis Styles Manila Araneta City, our Green Key certification reflects our unwavering commitment to protecting the planet while delivering exceptional guest experiences” said Maria Manlulu-Garcia, Area General Manager. “This achievement demonstrates that sustainability and comfort can go hand in hand.”  Novotel Manila’s sustainability journey began a decade ago, with environmental initiatives becoming part of its daily operations. Ibis Styles Manila has also placed emphasis on reducing environmental impact through its amenities and facilities. Together, the two hotels put sustainability at the heart of their service, a commitment now recognised with the Green Key certificate.    Concrete sustainable actions    Across both establishments, guest rooms have been designed to avoid single-use plastics. Refillable water containers, pump dispensers for toiletries, eco-certified paper products and biodegradable waste liners are now standard. Energy-saving measures include preset air-conditioning, LED lighting, and towel and linen reuse programmes.  The hotels are very involved in reducing food waste and offering plastic-free dining. Vegetarian options are available, and Novotel donates untouched breakfast food to the Philippine Red Cross. Meetings and events are organised with sustainability in mind, using QR code menus, LED signage, reusable flip charts, and reduced paper use.  Behind the scenes, the hotels prioritise suppliers with recognised sustainability practices, separate waste effectively, use in-house water refilling stations, and adopt energy-efficient lighting and cleaning products. Both guests and employees are encouraged to take part in activities such as Earth Hour, clean-up drives, and energy-saving initiatives including reduced car idling.        Both Novotel and Ibis Styles Manila Araneta City want to continue to strengthen their environmental initiatives in the years to come. Thank you and congratulations for Araneta Hotels Inc.’s ongoing commitment.   Inspired by Novotel and Ibis Styles Manila Araneta City’s journey toward more sustainability? Read other empowering news of Green Key’s network here.   

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“Waste Reward System”, Armenia’s innovative recycling model

Alongside its role as the Green Key National Operator in Armenia, ISSD (Institute for Sustainable Solutions Development) continues to pioneer innovative sustainability initiatives across the country.  ‘Recycle it’, a project that began nearly seven years ago, had a simple mission: to develop waste sorting and make it part of everyday life while promoting good waste management practices. Building on this success, ISSD has recently launched an inspiring new initiative: the ‘Waste Reward System’. The programme is Armenia’s first non-monetary deposit return model.  With support from the European Bank for Reconstruction and Development (EBRD), ISSD installed the country’s first smart reverse vending machine, integrated with the PlastiX mobile application.   The concept   This simple system not only promotes recycling but also strengthens a culture of sustainability while supporting eco-conscious companies.  The vending machine is accessible to both local residents and international visitors, including guests of Green Key certified establishments in Armenia. By reducing waste, incentivising recycling, and inspiring responsible business practices, ISSD demonstrates that sustainability can take many creative forms and bring long-lasting environmental change.     About Innovative Solutions for Sustainable Development of Communities   Innovative Solutions for Sustainable Development of Communities (ISSD) is a non-profit, non-governmental Armenian organization whose main goal is to promote sustainable development through innovative projects in waste management, agriculture, education, circular economy, business, and women empowerment.    Has this Good Practice inspired you? Read more on this page. 

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Good practices of Green Key hotels in Thailand

In the heart of Thailand’s bustling capital, four forward-thinking hotels—Mercure Bangkok Siam, ibis Bangkok Siam, Novotel Bangkok Sukhumvit 4 and  ibis Styles Bangkok Sukhumvit 4—are setting powerful examples of sustainability in the hospitality industry. By embedding Green Key principles across all operational levels, these hotels demonstrate that environmental responsibility, operational efficiency, and guest satisfaction can go hand-in-hand.  Green Committees: The Engine Behind Sustainability  At both Mercure Bangkok Siam and ibis Bangkok Siam, the drive toward Green Key certification began with the formation of dedicated Green Committees. These cross-departmental teams, led by the General Managers, were designed to ensure clear accountability and foster a culture of sustainability from the top down.  Each committee crafted a comprehensive sustainability action plan, aligning with international Green Key criteria and tailored to their specific operational context. From energy and water conservation to waste reduction and staff engagement, no department was left behind. Frequent training sessions, town hall meetings, and real-time communication via the LINE platform reinforced knowledge and motivation, making sustainability a shared mission.  Efficiency Through Innovation  All three hotels implemented targeted technical improvements to reduce environmental impact:  Innovative Food Waste Management  In both Mercure and ibis Bangkok Siam, reducing food waste became a standout initiative. Each hotel introduced “Second Life” dishes to creatively repurpose surplus ingredients. Guests enjoyed fresh options like fruit salads, bread puddings, and healthy drinks—all prepared from otherwise wasted items.  Food waste was monitored monthly, with tracking tools enabling kitchen staff to adjust preparation volumes and recipes. These efforts led to a 15% reduction in food waste and approximately 80 kg of tracked waste per month—a substantial achievement in urban hospitality operations.  Guest Engagement and Communication  Guest involvement was crucial to the success of these initiatives. Rather than imposing rules, hotels chose to educate and inspire:  Overcoming Challenges with Leadership and Teamwork  Transitioning to a fully integrated sustainability model wasn’t without its challenges. The hotels initially faced staff skepticism, resource limitations, and coordination barriers. However, each obstacle was transformed into an opportunity through proactive solutions:  Empowering the Community and Beyond  At Novotel ibis Styles Bangkok Sukhumvit 4 and Novotel Bangkok Sukhumvit 4, sustainability extends beyond hotel walls. Their community-focused CSR programmes include:  A Roadmap for Others  The successes of Mercure Bangkok Siam, ibis Bangkok Siam, Novotel Bangkok Sukhumvit 4 and Ibis Styles Bangkok Sukhumvit 4 show what is possible when strategic leadership, empowered staff, and community engagement come together in pursuit of sustainability.  Their experience provides a scalable model for other hotels seeking Green Key certification—proving that meaningful environmental change is achievable, even in fast-paced, urban hospitality environments. 

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